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How It Works
Security

With FamilyID, you can count on the most sophisticated data security for your organization and for your registrants. By choosing FamilyID for online registration, you provide your registrants more than convenience, but also peace of mind about the security and safety of their personal information.

FamilyID is designed from the ground up to be a safer way to register for programs.


The Safer Way to Get Registrations

FamilyID takes the privacy of all information seriously and protects that information in a manner consistent with applicable law. Our policies and procedures have been carefully and thoroughly vetted by attorneys for school districts and state agencies in the more than 40 states where we serve schools and their families.

World Class Data Security

  • To provide the necessary security, servers are configured in accordance with SSL/TSL best practices. Our SSL validator gives us an A+ rating.
  • Data is stored in multiple databases and access to data is strictly controlled with layers of safeguards. 
  • All our server instances leverage AWS Virtual Private Cloud (AWS VPC) functionalities and separate our network traffic from other AWS customers. 
  • Formal security audits are performed by AWS. Internal reviews are performed on the policies and procedures that are not covered in those audits.

Secure Payments Through World Class Payment Partners

We offer payment processing through PayPal, Stripe and MySchoolBucks, so you get immediate payment directly into your PayPal or Stripe account. FamilyID does not collect or store credit card information.

For K-12 Schools
We also offer payment processing through MySchoolBucks, the leading payment platform for K–12 schools. Please contact us at 1-888-800-5583 ext. 2 for more information about using FamilyID at your school.

Industry Leading Encryption Methods

Safeguarding your registration information and the personal information of your participants is one of our most important priorities. We automatically encrypt all sensitive information sent to and from our servers.

All access is password protected using industry best practice encryption methods: salting & hashing.


Guarding Against Identity Theft

Maintaining the confidentiality, integrity, availability and regulatory compliance of Non-Public Information stored, processed and/or transmitted at FamilyID is a requirement of all Authorized Users. This policy applies to information in any format, including electronic and hard copy.

To safeguard your participants/registrants against identity theft, every registration through FamilyID is followed by an email confirming their transaction.

FamilyID suggests families verify their browser is running TLS 1.2 or higher when registering.

Your Computer

When registering or logging in to our site, we verify that your browser is running Secure Socket Layer 3.0 (SSL) or higher.

In Transit

We use TLS 1.2 for encryption for the transport layer and encrypt all user passwords. In addition to encryption during transit, data stored in FamilyID databases (multiple) is fully encrypted while at rest.

Highly Secure and Scalable Servers

FamilyID utilizes the world-class security, dependability, and scalability of Amazon Web Services (AWS) to store your personal information. Our platform leverages the same infrastructure that supports the Amazon.com retail site.

FamilyID is the secure way for you to collect registrations and payments.